Stou Savvide (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make bookings with us.
1. Information We Collect
When you use our website or make a booking, we may collect the following personal information:
- Identity Information: Full name, phone number, email address.
- Booking Information: Dates of stay/event, guest details, preferences.
- Payment Information: Billing details (handled securely through our payment provider; we do not store full card details).
- Technical Data: IP address, browser type, operating system, and browsing actions on our site.
2. How We Use Your Information
We use your personal data to:
- Process and confirm your bookings.
- Communicate with you about your reservation or inquiries.
- Provide customer support and respond to your requests.
- Send important updates regarding your booking, policies, or services.
- Improve our website, services, and customer experience.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data only with:
- Service providers (such as payment processors, booking management systems, and IT support).
- Legal authorities if required by law or to protect our rights.
4. Cookies & Tracking
Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and improve services. You can manage your cookie preferences through your browser settings.
5. Data Storage & Security
- We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
- Your data is stored securely and only for as long as necessary to fulfill booking, legal, and accounting requirements.
6. Your Rights (GDPR)
As a resident of the EU/EEA, you have the right to:
- Access your personal data.
- Request correction or deletion of your data.
- Restrict or object to certain processing.
- Request transfer of your data to another provider.
- Withdraw consent at any time (where processing is based on consent).
To exercise your rights, contact us at [Insert contact email].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
9. Contact Us
For questions about this Privacy Policy or your personal data, please contact us at:
Stou Savvide
Email: hello@stousavvide.com
